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Privacy Policy


Privacy Policy

Effective Date: 20 September 2026
Last Updated: 20 September 2026

1. Introduction

At NEW4YOU Electronics Store, we value the trust you place in us and understand the importance of protecting your personal information.

This Privacy Policy explains how Naman Electronic World, operating under the brand name NEW4YOU Electronics Store, collects, uses, processes, stores, shares and protects personal information when you visit, access or use https://new4you.in, create an account, place an order, communicate with us or use our services.

By accessing or using our website, you acknowledge that you have read and understood this Privacy Policy.

Our processing of personal data is carried out in accordance with applicable Indian laws and regulations, including the Digital Personal Data Protection Act, 2023, the applicable provisions of the Digital Personal Data Protection Rules, 2025, and other applicable laws. The DPDP framework has a phased commencement structure, so specific obligations apply as and when they come into force.


2. Who We Are

Naman Electronic World
Brand: NEW4YOU Electronics Store
Registered Office: G-174, 40 Feet Road, MB Extension, Badarpur, New Delhi – 110044, India
Website: https://new4you.in
Email: support@new4you.in
Phone: +91-9212684272

For the purposes of this Privacy Policy, “NEW4YOU”, “New4You”, “we”, “us” and “our” refer to Naman Electronic World.


3. Information We Collect

We may collect information that you voluntarily provide to us when you use our website or services.

Personal Information

Depending on how you interact with us, this may include:

  • Full name
  • Mobile number
  • Email address
  • Billing address
  • Delivery address
  • Pincode
  • City and state
  • Account/login information
  • Order details
  • Invoice information
  • Product preferences
  • Customer support communications
  • Reviews, ratings, feedback and other information submitted by you
  • Information required for installation or service, where applicable

Transaction & Payment Information

When you place an order or make a payment, we may process information relating to:

  • Order ID
  • Transaction/reference ID
  • Payment status
  • Payment method
  • Transaction amount
  • Refund information
  • Payment-related communication

Where payment is processed through a third-party payment gateway, your card, UPI, banking or other payment credentials may be processed directly by the applicable payment service provider.

NEW4YOU does not intentionally store complete card numbers, CVV, card PIN, UPI PIN, OTP or internet-banking passwords on its own systems.


4. Technical & Usage Information

When you visit or use our website, certain technical information may be collected automatically, including:

  • IP address
  • Browser type and version
  • Device type
  • Operating system
  • Device/browser identifiers, where applicable
  • Approximate location derived from technical information, where applicable
  • Website pages visited
  • Referring pages
  • Date and time of access
  • Session information
  • Interaction with website features
  • Error and diagnostic information
  • Website usage and navigation information

This information may be used to operate, secure, analyse and improve our website and services.


5. Information Collected Through Cookies

NEW4YOU may use cookies, pixels, local storage and similar technologies.

These technologies may be used for purposes such as:

  • Keeping the website functional
  • Maintaining shopping cart/session information
  • Remembering preferences
  • Understanding website traffic
  • Analysing website performance
  • Improving user experience
  • Measuring marketing campaigns
  • Detecting suspicious or fraudulent activity
  • Providing relevant content or advertisements, where applicable

Types of Cookies

We may use:

Essential Cookies
Required for core website functionality.

Functional Cookies
Used to remember preferences and improve functionality.

Analytics Cookies
Used to understand website usage and performance.

Marketing/Advertising Cookies
Where used, these may help measure campaigns or provide relevant advertising.

You may control or delete cookies through your browser settings. Certain website functions may not operate properly if essential cookies are disabled.


6. How We Use Your Information

We may use personal information for the following purposes:

Order Processing

  • Process and confirm orders
  • Generate invoices
  • Arrange delivery
  • Coordinate installation or demonstration where applicable
  • Provide after-sales support
  • Facilitate warranty/service requests

Customer Support

  • Respond to enquiries
  • Handle complaints
  • Resolve disputes
  • Provide assistance regarding orders and services
  • Communicate with customers regarding their requests

Payments & Refunds

  • Facilitate payment processing
  • Verify transaction status
  • Process eligible refunds
  • Investigate failed or disputed transactions
  • Prevent payment fraud

Website & Business Operations

  • Maintain and improve the website
  • Improve products and services
  • Analyse website usage
  • Maintain customer accounts
  • Maintain business and transaction records
  • Conduct internal reporting and analytics

Security & Fraud Prevention

  • Detect suspicious activities
  • Prevent fraud
  • Protect customer accounts
  • Protect our systems and website
  • Investigate security incidents
  • Prevent misuse of our services

Legal & Regulatory Compliance

We may process or disclose information where necessary to:

  • Comply with applicable laws
  • Respond to lawful government requests
  • Comply with court or regulatory orders
  • Assist law-enforcement authorities where legally required
  • Establish, exercise or defend legal claims

7. Marketing & Promotional Communications

Where permitted by applicable law and based on applicable consent/preferences, NEW4YOU may use your contact information to communicate information about:

  • New products
  • Offers
  • Discounts
  • Promotions
  • Services
  • Special campaigns
  • Other relevant business communications

You may opt out of promotional communications at any time using the unsubscribe mechanism provided in the communication or by contacting us.

Even after opting out of marketing communications, you may continue to receive essential transactional communications relating to:

  • Orders
  • Payments
  • Delivery
  • Refunds
  • Service
  • Account security
  • Important changes to our policies

8. Lawful Basis / Consent

We process personal information only for lawful purposes.

Depending on the nature of the processing and applicable law, processing may be based on:

  • Your consent;
  • Your request to provide products or services;
  • Fulfilment of a transaction or service;
  • Compliance with a legal obligation;
  • Fraud prevention and security;
  • Other permitted purposes under applicable law.

Where consent is required, we will seek consent in an appropriate manner.

You may withdraw consent where applicable. Withdrawal of consent will not affect processing that has already been lawfully carried out before withdrawal.

The DPDP framework recognises consent and specified legitimate uses as bases for processing personal data, with detailed obligations being brought into force according to the notified implementation timeline.


9. Sharing of Personal Information

We may share only the information reasonably necessary for the relevant purpose with trusted service providers and business partners.

These may include:

Payment Service Providers

For processing payments, refunds and payment-related transactions.

Delivery & Logistics Partners

For delivering products and coordinating shipment-related services.

Installation & Service Partners

Where installation, demonstration, repair, warranty or after-sales service is applicable.

Technology & IT Service Providers

For website hosting, infrastructure, security, analytics, communication and technical support.

Communication Providers

For sending transactional SMS, emails, WhatsApp messages or other permitted communications.

Professional & Business Service Providers

Where reasonably necessary for accounting, auditing, legal, compliance, security or business operations.

Government & Legal Authorities

Where disclosure is required or permitted by applicable law, court order, regulatory requirement or lawful government request.

We do not intend to sell your personal information as a standalone commercial product.


10. Third-Party Service Providers

Some services used by NEW4YOU may be provided through independent third-party providers.

Examples may include:

  • Payment gateways
  • Banks/payment networks
  • Logistics companies
  • SMS/email providers
  • Cloud/hosting providers
  • Analytics providers
  • Customer-support platforms
  • Security providers
  • Installation/service partners

These providers may process information on our behalf or independently according to the nature of their services.

Where applicable, their own privacy policies and terms may also apply.


11. Payment Information

Payments may be processed through authorised payment gateways or payment service providers.

When you make an online payment, you may be redirected to or interact with the payment provider's secure payment interface.

NEW4YOU does not ask customers to provide:

  • OTP
  • UPI PIN
  • Card PIN
  • CVV
  • Internet banking password

to our employees or customer-support representatives.

Customers should enter payment credentials only through the authorised payment interface.


12. Data Security

We take reasonable technical and organisational measures designed to protect personal information against:

  • Unauthorised access
  • Unauthorised disclosure
  • Loss
  • Misuse
  • Alteration
  • Destruction
  • Security incidents

Depending on the nature and sensitivity of information, security measures may include access controls, authentication mechanisms, secure transmission, system monitoring, backups and other appropriate safeguards.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

You are also responsible for maintaining the confidentiality of your account credentials and passwords.


13. Data Breach & Security Incidents

If we become aware of a personal-data security incident that requires notification under applicable law, we will take appropriate steps to investigate, contain and address the incident and provide notifications where legally required.

Where required by applicable law, affected users and/or the relevant authority may be notified in the prescribed manner.


14. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including:

  • Providing products and services
  • Maintaining transaction records
  • Accounting and taxation
  • Customer support
  • Resolving disputes
  • Fraud prevention
  • Security
  • Legal compliance
  • Regulatory requirements
  • Establishing or defending legal claims

When personal information is no longer required and there is no legal or legitimate reason to retain it, we may delete, anonymise or securely dispose of it in accordance with our applicable retention practices.


15. Your Privacy Rights

Subject to applicable law and the applicable implementation of the DPDP framework, you may have rights relating to your personal information, including the right to:

  • Request access to information relating to your personal data;
  • Request correction or updating of inaccurate information;
  • Request deletion/erasure where applicable;
  • Withdraw consent where processing is based on consent;
  • Raise a grievance regarding processing of your personal information;
  • Exercise other rights available under applicable data-protection law.

Requests may be subject to reasonable identity verification and applicable legal requirements.

Certain information may need to be retained where required by law, accounting requirements, fraud prevention, dispute resolution or other lawful purposes.


16. Withdrawal of Consent

Where processing is based on your consent, you may withdraw that consent by contacting us at:

Email: support@new4you.in

Withdrawal of consent will not affect the legality of processing carried out before the withdrawal.

Please note that withdrawing consent may affect our ability to provide certain services where the relevant information is necessary for providing those services.


17. Account Information

If you create an account with NEW4YOU, you may request correction or updating of inaccurate account information.

You should keep your login credentials confidential and should notify us if you believe your account has been accessed without authorisation.

We may request reasonable information to verify your identity before processing account or privacy-related requests.


18. Children's Privacy

The Platform is intended for persons who are legally capable of entering into contracts under applicable Indian law.

We do not knowingly seek to collect personal information from children in violation of applicable law.

Where applicable law requires parental or guardian consent for processing a child's personal data, we will follow the applicable requirements.


19. Third-Party Websites

Our website may contain links to third-party websites, applications or services.

These third-party websites operate independently and may have their own privacy policies, terms and practices.

NEW4YOU is not responsible for the privacy, security or content practices of third-party websites that we do not control.

We recommend reviewing the applicable privacy policy before providing personal information to any third party.


20. Data Transfers

Personal information may be processed or stored using service providers or technology infrastructure located within or outside India, where permitted under applicable law.

Where personal data is transferred, processed or stored outside India, such processing will be subject to applicable legal requirements and any restrictions notified by the Government of India.


21. Personalised Experience & Analytics

We may use information about your interactions with our website, products and services to:

  • Understand customer preferences;
  • Improve website navigation;
  • Recommend relevant products;
  • Analyse shopping trends;
  • Improve marketing campaigns;
  • Measure website performance;
  • Improve customer experience.

Where applicable, you may control certain personalised marketing or cookie-based activities through available settings or opt-out mechanisms.


22. Reviews, Ratings & User-Submitted Content

If you submit reviews, ratings, photographs, videos, comments or other content to NEW4YOU, certain information associated with that submission may be visible to other users depending on the functionality of the Platform.

Please avoid including sensitive personal information in publicly visible reviews or comments.

NEW4YOU may use submitted content in accordance with its applicable Terms & Conditions.


23. Customer Communications

We may communicate with you through:

  • Email
  • SMS
  • Phone calls
  • WhatsApp
  • Website notifications
  • Other permitted electronic communication channels

Communications may relate to orders, payments, delivery, service, account security, complaints, refunds, policies and other customer-service matters.

We will not ask you to share confidential authentication credentials such as OTPs, UPI PINs or passwords through these communications.


24. Grievance Redressal

If you have any concern regarding the collection, use, processing, security or handling of your personal information, you may contact us.

Privacy & Grievance Contact

Naman Electronic World
Brand: NEW4YOU Electronics Store
Email: support@new4you.in
Phone: +91-9212684272
Address: G-174, 40 Feet Road, MB Extension, Badarpur, New Delhi – 110044, India

Please include sufficient information to help us understand and verify your request.

Where applicable under law, grievances will be acknowledged and addressed within the prescribed period. The Consumer Protection (E-Commerce) Rules also provide a grievance mechanism for e-commerce entities, while data-protection law provides a separate framework for personal-data grievances.


25. Data Protection Officer

NEW4YOU will provide the contact details of a Data Protection Officer / designated privacy contact if and when such appointment is required under applicable law or becomes applicable to our business.

Until then, privacy-related requests may be sent to:

Email: support@new4you.in


26. Changes to this Privacy Policy

NEW4YOU may update this Privacy Policy from time to time to reflect:

  • Changes in our business;
  • New products or services;
  • Changes in technology;
  • Changes in data-processing practices;
  • Changes in applicable laws or regulations.

The updated Privacy Policy will be published on this page along with the revised “Last Updated” date.

For material changes, we may provide additional notice where required by applicable law.


27. Contact Us

For questions, privacy requests, complaints or concerns regarding this Privacy Policy, please contact:

Naman Electronic World
Brand: NEW4YOU Electronics Store
Registered Office: G-174, 40 Feet Road, MB Extension, Badarpur, New Delhi – 110044, India
Website: https://new4you.in
Email: support@new4you.in
Phone: +91-9212684272

Business Hours: Monday – Saturday, 9:00 AM – 6:00 PM


28. Consent & Acknowledgement

By using the NEW4YOU website and providing personal information, you acknowledge that you have read this Privacy Policy.

Where applicable, consent will be obtained through an appropriate affirmative mechanism rather than assuming consent merely from inactivity or pre-selected options.

Where processing is necessary for an order, service, legal requirement or other permitted purpose, such processing may continue to the extent permitted or required by applicable law.